We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag of good quality, only very small and the smell is present. Delivery is very fast.
It's love at first sight. Definitely recommend. All is well. In places there are small shortcomings, but not critical. Only when placing an order, please note that it is very small. Phone, keys and no more. For me, what you need. The strap is double. I came fast enough. In a simple package. I did not communicate with the store, there was no need.
Everything is super, the store delivered the bag exactly as in the picture. Packed well I am davolna
The bag is excellent, the quality is good, on the ozone it costs so much, it went quickly, 10-11 days to Kostroma. it was tracked all the way. Recommend!!!! The store is well done!!!
There was a smell, but after a couple of days on the shelf, the smell passed. Description corresponds. The blaming thing is annoying, I thought that it would be a little bit of a girlfriend. But without her, the handbag becomes dull, so left
Came quickly, the photos correspond, but the impression of a handbag is not unambiguous.
Very nice little handbag
My wife liked it, the material is cheap of course
Bag class, fully matches Photo 1
Delivery to St. Petersburg 4 weeks. The bag is worth its 1000R. The smell of glue is strong. The inscription is poorly printed. Buttons at different levels. Small as I wanted. Strap comfortable.
I liked the bag. Small, neat. There was a smell, but it can be quickly eliminated. For the summer is very worthy)))