Tips:
1, the kind of artificial measurement will have some errors, please understand!
2, physical photography, all rights reserved. There may be some color differences due to different product batches, shooting lights, and monitors. Use the actual product as the standard.
3. Due to many uncontrollable factors in the process of high temperature firing of ceramic products, there will be subtle lack of porcelain, small black and white spots, small glaze leakage, etc., which is a normal process phenomenon and does not affect the normal use. If you do mind, please buy carefully.
4, about the size due to different shooting angles, will produce different visual errors, baby details have detailed size, it is recommended to prepare a small ruler to determine the size, do not judge the size by imagination.
5. Support agent delivery and wholesale orders.
Wholesale orders: Please contact us for wholesale prices.
Shipping Order: Please leave a shipping order note in your order so that our colleagues can see it and it will not contain invoices, our store information, etc.
6. What should I do if the goods are damaged or defective or less or I don’t like it?
Please contact us before writing a comment or raising a dispute. We can refund the money or resend new items to you.
7. Are there any tariffs?
Paying taxes according to local laws is a basic duty of citizens. Please pay duty according to local policy. Thank you very much!
Shopping guide
Add to Cart -> Continue Shopping -> View Cart -> Check All Items -> Buy Now -> Select Shopping method -> Confirm payment.
transport
1. Tracking information is available for orders over $5, so we recommend you order over $5 or choose a delivery with tracking information.
2. All orders will be shipped within 1-5 business days after payment.
3. We ship your package DDU, “duties and taxes unpaid”, if customs clearance occurs, you are responsible for paying any additional charges.
4. Delivery time: It usually takes about 15-30 working days after release. But sometimes there can be delays of 30-60 working days, as shipping times can vary, especially during holidays.
refunds
1. You have the right to return and replace items (except for damage caused by improper operation, use and wear). However, you need to pay the full cost of both shipments (including shipping, taxes, customs fees, etc.) and keep the items in good condition.
2. Note: Please count our quantity before returning the item to us. Thank you very much.
Feedback and Communication
1. Thank you very much for your early confirmation upon receipt of the goods.
2. We maintain high standards of excellence and strive for 100% customer satisfaction! We appreciate the positive feedback from 5 Stars, which is good for our long-term business.
3. Before you give us neutral or negative feedback or raise a dispute, please contact us immediately and we will try our best to resolve the problem.
