Kind tips:
1. There will be some errors due to manual measurement, please understand!
2. Photographed in kind, all rights reserved. There may be some color difference due to shooting light, different monitors, etc., please refer to the actual product.
3. For ceramic products, occasionally there will be slight lack of porcelain, black and white dots or protrusions, etc., which are normal process phenomena and do not affect normal use.
4. About size Due to different shooting angles, there will be different visual errors. There are detailed sizes in the baby details. It is recommended to prepare a small ruler to determine the size. Do not judge the size by imagination.
5. Support on behalf of shipping and wholesale orders.
Wholesale orders: Please contact us for wholesale prices.
Shipping orders: Please leave a note of the shipping order in your order so that our colleagues can see it and will not include invoices and our store information, etc.
6. What should I do if the item is damaged or defective or less or I don’t like it?
Please contact us before writing a review or filing a dispute. We can refund the money or resend the new item to you.
7. Is there any tax?
Paying taxes according to local laws is a basic duty of citizens. Please pay customs according to local policy. Thanks!
Shopping guide
Add to Cart -> Continue Shopping -> View Cart -> Check All Items -> Buy Now -> Select Shopping Method -> Confirm Payment.
transportation
1. Tracking information is available for orders over $5, so we recommend that you place orders over $5 or choose a courier with tracking information.
2. All orders will be shipped within 1-5 working days after payment.
3. We ship your package DDU, “Duty and Tax Unpaid”, you are responsible for any additional charges if customs clearance occurs.
4. Delivery time: Usually it takes about 15-30 working days after the release. But sometimes there may be a delay of 30-60 working days because the shipping time may vary, especially during holidays.
Refunds
1. You have the right to return and exchange items (except for damage due to mishandling, use and wear). But you need to pay the full cost of both shipments (including shipping, taxes, customs, etc.) and keep the item in good condition.
2. Note: Please count our quantity before returning the item to us. thank you very much.
feedback and communication
1. Thank you very much for the early confirmation when you receive the item.
2. We maintain a high standard of excellence and strive for 100% customer satisfaction! We appreciate 5 star positive feedback, it’s good for our long term business.
3. Before you give us neutral or negative feedback or raise a dispute, please contact us immediately and we will try our best to resolve the issue.
