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Sukiyaki Pot Cast Iron Pot with Wooden Lid Japanese Design Shabu Hot Pot Japanese Cooking Pot

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This exclusive version of the traditional Japanese nabemono is perfect for making one-pot dishes like sukiyaki, shabu-shabu, oden and more. The pots are made of cast thick iron which can keep warm for a while after taken off from the fire, nabemono are kept hot at the dining table by portable stoves. You can eat yourself by using smaller pot, or eat together from a shared pot using large pot. This is considered as an important feature of nabemono, people believe that eating from one pot makes a closer relationship.

Specification:
Material: Cast Iron and Wooden
Size: 8 different kinds of pot, please see the detail on the photos
Heated: Gas cooker, induction cooker etc.

Package incluced:
1pc Sukiyaki Pot

Tips:
1. Please wash the Sukiyaki Pot with warm water before first using.
2. Please clean and dry the Sukiyaki Pot after using and stored in dry place for its durability.

Premium Cast Iron – Make of high quality Cast Iron, sturdy, healthy and durable.
Quickly Heating Available – Just put the Sukiyaki or other food in the pot, it has good thermal conductivity, only few minutes you can enjoy your delicious food.
Easy to Clean – Rinse the Sukiyaki pot with a tap after use, or soak the pot in warm water for a few seconds ,easily save time. Smooth edges do not hurt your hands, safe.
Wide range of applications – Easy and Fast Rapid cooker of Sukiyaki, noodle, ramen,soup, etc. It’s the perfect tool for amateur and professional cooks.
Highest Quality Product and Customer Service – We strive to provide you with the highest quality product and the best customer experience. If you’re not entirely satisfied or have any questions, please just feel free to contact us at any time, we will answer to your enquiries and emails within 18 hours.

XICHENGSHIDAI

XICHENGSHIDAI was founded in 2016 and registered a US trademark in 2017. Our team has deeply understood about cross-border e-commerce for many years, we have a deeply understanding for home and kitchen products, and we also has good cooperative relations with many first-line manufacturing factories.
Thank you for choosing XICHENGSHIDAI products. Please contact us at any time for any questions. We hope you have a wonderful day.

Applicable Stove:
General Use for Gas and Induction Cooker
Brand Name:
xichengshidai
Feature:
Eco-Friendly
Material:
Cast Iron
Type:
Soup & Stock Pots

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Papa Shoppe (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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